Shipping policy
Payment and Shipping Terms
The following conditions apply:
Domestic delivery (Germany) and the following countries: Austria, Czech Republic, Denmark, France, Italy, Netherlands, Switzerland.
Shipping costs - end customers
For shipments we charge a flat rate for packaging and delivery as follows:
Domestic delivery (Germany):
We calculate the shipping costs at a flat rate of €3.95 per order.
From an order value of €39.00 we deliver free of charge.
Deliveries abroad:
Austria: €9.95
Czech Republic: €9.95
Denmark: €9.95
France: €9.95
Italy: €9.95
Netherlands: €9.95
Switzerland: €13.00
Spain: €13.95
Minimum order value from the above countries is: 15 €
In the case of delivery to countries other than Germany, additional taxes, customs duties and/or costs may be incurred that are not included in the specified flat rate. Unfortunately, we have to charge you for these additional costs.
If additional customs fees are incurred when shipping to non-EU countries that are not included in the invoice amount, these fees will be calculated by customs and billed to you directly.
Delivery Times
With standard shipping, the ordered goods are delivered within approx. 2-4 working days after full payment, unless otherwise stated in the respective product description in the offer.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Our shipping is via DPD. If you would like shipping via DHL, please indicate this in the comment field of your order.
For technical reasons, delivery to a Packstation may take up to 5 days.
Payment
The prices stated on the product pages include statutory VAT and other price components.
Accepted payment options:
- Payment with credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via Google Pay
- Payment via Apple Pay
- Payment via Amazon Pay
- Payment by Klarna purchase on account